The changing workforce and volume of confusing employment regulations make managing the employment relationship extremely burdensome. From the details of wage and hour regulations to the ever-changing rules on employee benefits, employers today must either become experts in human resources or get expert help. We know human resources and we know how to help you manage your people. Our human resource professionals have extensive experience and a client-first mentality.
Your HR Professional Program
Compliance with all the laws governing the employment relationship and the avoidance of liability requires an understanding of the applicable rules and the best methods for implementation of employment policies. We know the rules in detail and have broad experience communicating those details to clients and in developing policies that make operational sense. The Your Professional Program provides access to a human resource consultant whenever needed. These professionals will answer clients’ unique questions and provide strategic solutions designed to reduce cost and exposure to employment claims. This off-site service provides prompt and practical guidance via telephone, email or fax.
Employment Policy & Practice Audits
More often than not, employers are not even aware of problematic policies and practices. Audits are the best way to make sure a client does not have unsuspected exposure. Our audits will vary in scope based on client need, but generally involved several carefully planned phases. The first phase begins with an initial client consultation to formulate and communicate the framework for the audit. The audit then moves into a discovery phase consisting of a document review and client interview process. The audit is concluded with a comprehensive report that is discussed in a final consultation with the client. The results provide clients with solid information on what problems exist, if any, and a suggested priority for resolving them. Some of the areas reviewed during the Audit include:
- Review of employee handbook(s), drug and alcohol program(s) and similar documents.
- Review personnel forms such as applications, counseling forms, leave of absence forms, etc.
- Review of independent contractor relationships.
- Review of exempt/nonexempt employee classifications.
- Review of general wage and hour compliance.
- Review of employment contracts and trade secret agreements.
Custom Employee Handbook Program
Because most issues and claims can be avoided with properly designed policies, we created an unequalled process for developing the very best employee handbook. The Handbook Program provides clients with custom tailored policies and expert guidance in making policy decisions that best suit the organization.
It includes the development of a new employee handbook that contains key employment policies and essential preventive devices. The Program includes extensive consultation to customize the handbook policies to fit the client’s needs, to discuss recommended changes and to plan implementation strategies.
On-Site Human Resource Management Outsourcing
Many clients need a full-time human resource professional, but cannot justify the cost. Others do not need a full-time professional, but cannot find highly-qualified persons willing to work part-time. We solve those problems by offering clients virtually unlimited flexibility in outsourcing their human resource functions. This service is designed to free clients from the burden of establishing and/or maintaining a human resource department. It can also be used on a temporary basis when searching for a permanent human resource manager or when individual projects need attention. The service provides significant economic advantages. The actual services provided vary based upon the client’s unique needs and desires. The on-site time is supplemented with off-site access to the assigned HR Professional to give complete coverage. Services can include:
- Auditing of human resource functions
- Implementation and maintenance of human resource infrastructure
- On-going administration of the human resource department
- Employee training
- Personnel issue management including pre-termination reviews and exit interviews
- Guidance and support for management
Custom Employee Training
Effectively trained employees perform more effectively. As each year goes by, additional training mandates are placed on employers. When clients want more than online training options and want control over the subject matter, we offer customized live training programs. From harassment prevention to managing leaves of absence, we ensure that the training is engaging and effective.
Drug and Alcohol Testing Policies
In many industries dealing with employees under the influence of drugs or alcohol is a daily occurrence. In others, it is more sporadic, but no less difficult. Employers who test for drugs and alcohol must navigate a variety of state and federal laws. We know the laws and how to navigate them in the most effective and efficient ways. We assist clients in the development of testing programs and the communications and documentation related to the testing.
An HR Consultant will prepare a Drug and Alcohol Program. This program includes:
- Drug and alcohol policies and procedures for pre-employment screening and testing of existing employees
- Consent and release forms
- Can be designed to meet Drug-Free Workplace Act standards
Available in DOT and non-DOT versions.
Human Resource Services for InterWest Clients
We have developed special programs for the clients of InterWest Insurance Services. In all cases, the clients of InterWest receive significant savings, and in some cases the services may be entirely underwritten by InterWest. If you are a client of InterWest, do not miss out on what is available. Contact your broker or Melissa Johnson at firstname.lastname@example.org.